About
Sofia Chen
Sophia is passionate about uncovering what users truly need.
With years of research experience, she translates insights into actionable design improvements, bridging the gap between user expectations and product innovation.
Expertise
User Research
Usability Testing
Usability Testing
Empathy-Driven Design
Notable Projects
Conducted 200+ usability tests that informed redesign of top finance app.
Published research on accessibility practices in digital products.
Published research on most recent practices in marketing and turning visitors into clients.
Dialy Stack
Figma · Maze · Dovetail · Optimal Workshop
Fun Fact
Sophia is also a photographer who documents hidden street art across cities.
"Sophia doesn’t just study users — she deeply understands them."
Colleague